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Privacy Policy

Effective date: 23 September 2026

Who we are. ConceptSF Media Inc. ("Concept", "we", "us"), 100 Pine St., Suite 1250, San Francisco, CA 94111. Contact: [email protected].

What this policy covers. scaling.conceptsf.com, where we sell a self-paced online training course about advertising on Meta platforms. The course itself is delivered through our course platform, Kajabi, at course.conceptsf.com.

What we collect

  • When you buy: your name and email address, and the payment details you enter with our payment processor, Stripe. We never see or store your full card number.
  • When you visit: standard technical data (IP address, browser and device type, pages viewed, referring page) and campaign parameters carried in the link you arrived from, such as utm values and the Meta click ID (fbclid).
  • Cookies and similar technologies set by the tools listed below, including Meta's _fbp and _fbc cookies. These cookies are shared across conceptsf.com websites, so a visit that began on another Concept page can be connected to this one.

We keep one contact record per email address. If you have already given us your email, for example in an application to one of our programs, your purchase is added to that same record.

Tools we use and why

  • Stripe processes payments, including card, Link, Apple Pay and Google Pay.
  • HighLevel (LeadConnector) hosts this website, stores your contact record and order, and sends your receipt.
  • Kajabi receives your name and email so it can create your course account and email you your login.
  • Meta Pixel and Meta Conversions API measure whether our advertising works. When you visit or buy, we send Meta details of that activity (for example, that you viewed this page, started checkout, or completed a purchase and its value). For purchases we also send hashed (unreadable) versions of your email, name and phone number, if provided, so Meta can match the purchase to an ad you saw. Browser events are also relayed to Meta through a server-side gateway operated for us by Stape.
  • Cloudflare delivers this site, protects it from bots and abuse (including the "verify you are human" check at checkout), and provides basic site analytics.
  • Vimeo plays the video on this page, and Google Fonts and GitHub serve the fonts and images. These providers receive your IP address when your browser loads them.

Each provider handles your data under its own privacy policy.

How we use your data

To process your payment, create and deliver your course access, send your receipt and account emails, provide support, measure and improve our advertising, keep the site secure, and meet legal, tax and accounting obligations.

Marketing email. If you buy, we may email you about related Concept programs. Every marketing email has an unsubscribe link. Unsubscribing does not affect emails about your course access.

Sharing

We share personal data only with the providers listed above, to run this site and deliver what you bought, and when the law requires it. We do not sell your personal information for money. Our use of the Meta Pixel and Conversions API may count as "sharing" for targeted advertising under some US state privacy laws, such as California's. To opt out, email [email protected] with the subject "Do not share". You can also limit ad personalisation in your Meta account settings.

How long we keep it

Order and payment records for as long as tax and accounting law requires. Contact records and course accounts until you ask us to delete them, or until we no longer need them.

Your choices and rights

You can ask us to access, correct or delete your personal data, or to stop marketing email, by writing to [email protected]. Residents of California and other states with privacy laws have the additional rights those laws provide, and we will not treat you differently for using them. Residents of the EU and UK can also object to processing and lodge a complaint with their data protection authority.

Security and location

Payments run on Stripe's systems, and access to contact records is limited to our team. We are based in the United States, and our providers may process data in the United States and other countries.

Children

This site and the course are not directed at anyone under 18.

Changes

We will post any changes on this page with a new effective date.